DUBAI HEALTHCARE CITY AUTHORITY FREE ZONE – UAE
You’re Health & Wellness Destination
The Dubai Healthcare City (DHCC) free zone, established in 2002, brings together core healthcare services, attracting the best in class global and regional names, as well as a network of businesses from hospitality to consultancies and retail outlets. DHCC has its own regulatory body, and facilitates end-to-end business set-up in Dubai – UAE
As we expand, residents and visitors will soon be able to experience a community that encourages healthy living and welcomes innovative concepts in healthcare and wellness from around the world.
WHAT IS PROCEDURE OF ISSUING PROFESSIONAL LICENSE?
All Healthcare Professionals (HCPs) at Dubai Healthcare City (DHCC) must obtain a license from Dubai Healthcare City Authority – Regulation (DHCR), an independent regulatory arm responsible for licensing healthcare providers and professionals, and setting and maintaining international best practice in healthcare delivery and patient care within the free zone.
The licensing board is an independent, final license-granting authority. The board, comprising prominent local and international healthcare experts, is appointed by the DHCA Board of Directors and has ultimate responsibility for the licensing and credentialing of Healthcare Professionals (HCPs) and Healthcare Operators (HCOs)/clinical facilities within the free zone. Furthermore, all policy decisions on the licensing process and criteria are approved by the board. The licensing board is a member of the International Association of Medical Regulatory Authorities (IAMRA), making it the first medical regulatory authority in the Middle East to join the organization.
The DHCR’s licensing department conducts Primary Source Verification, an in-house process through which HCPs’ credentials are verified for authenticity and accuracy from the issuer. The department is responsible for ensuring that licensing of HCPs is carried out in accordance with regulations.
QUALIFICATION TO DO WORK IN DHCC:
The eligibility criteria for all healthcare professional licensing categories (listed below) within DHCC are filtered based on the type of qualifications obtained and the countries they were obtained from.
- Medical/dental (general & specialist)
- Allied health
- CAM (Complementary & Alternative Medicine)
- Pharmacist/pharmacist technician
Dubai Healthcare City (DHCC) is the first medical free zone in the world. The rapidly increasing population growth and economic boon in the Middle East has given Dubai Healthcare City the impetus to provide local and international patients with an extensive range of medical care. With a total number of 19,523 healthcare professionals in both the private and public sectors including 6,066 doctors, Dubai is the perfect platform.
Following are the types of license we can have under DHCC such as Health, education, Research, Wellness, Hospitality, Retail, Business support, Property services, etc.
TYPES OF LEGAL STRUCTURE DHCC allows the establishment of the following legal structures:
- Branch of a Foreign Company
- Branch of a UAE Company / Establishment
- Free Zone Limited Liability Company (FZ-LLC)
Non-Medical business in DHCC
We can have several activities in DHCC which is not related to Medical or clinic activities like
Professional and Management Development Training
Under this we can have several training program like professional training, Human resources training, Management training, Language training etc. and you can start your training institute under DHCC.
We can have Kindergarten or Nursery in the same free zones.
Personal Care Center
Salon for gents, ladies or children is very demanding in all areas of Dubai and because of this DHCC allows this activity to have under their free zone. Owner can have 100% owner of the business and operate within the free zone.
Food & Beverage
We can also have coffee shop, restaurant and other cafeteria inside the DHCC free zone. Setting up a coffee shop in DHCC is quite profitable as most of the people are working professional and Coffee is a reason for all their happiness.
We can have trading license inside the DHCC which will be for food trading, garments trading, baby food trading, Computer Equipment Requisites Trading, Computer & Electronic Accessories, Flower Shop, Gents Wears Tailoring & Embroidery Workshop, Grocery Store, Handbags & Leather Products Trading and many more are there which you can have under the DHCC free zone.
Many other businesses you can have under DHCC free zone but we need to be careful while setting up as they follow very systematic process and they have their own requirements which investor needs to fulfill.
Requirements for opening a non-medical business in DHCC
The first requirement we need to keep in mind is that the company we need to have share capital of minimum AED 50000 which can be increased depending on business activity.
A commercial unit is must; investor needs to have regardless he/she is going for trading activity or any kind of education training activity as per his/her requirement.
- Average unit size is: 1,500 – 2,000 sq.ft.
- Average annual rent is: 176 AED/ sq.ft. (Negotiable)
Following fees need to be paid to be register as a commercial activity in DHCC
License fee is required to be paid which is approx. AED 15,015
Registration Fee: AED 3,510 (one-time)
Initial Approval fee AED 3500
- Approval will depend on the activity like cafeteria require Dubai Municipality approval, etc.
HOW CAN YOU OBTAIN A LICENSE TO OPERATE IN DHCC?
The following steps are required of all Healthcare Operators (HCOs)/commercial organizations seeking to set up within the free zone:
To become operational, all interested parties must complete and submit an initial application form available at Dubai Healthcare City Establishing Facility, and a business plan along with other required documents such as passport and CV (for shareholders, directors and managers). If the facility is a branch, a commercial license or copy of the certificate of incorporation will also need to be submitted. DHCR requires this information to understand the applicant’s proposed business.
The Facility Licensing Department (FLD) will conduct a detailed review of each application, then submit it to the Facility Committee (FC) for review. If successful, the facility is issued a provisional approval letter with defined services, along with details on the conditions/restrictions that apply to the proposed facility. At this stage, facilities are not entitled to operate within the free zone until an operating license is issued.
Healthcare Operators (HCOs) will build their leased or purchased allocated units based on international healthcare standards approved by DHCR. The Facility Licensing Department also reviews all facility designs and construction of hospitals and healthcare facilities to ensure conformity with the Facility Guidelines Institute (FGI). Furthermore, the Facility Licensing Department (FLD) ensures all medical equipment used within Dubai Healthcare City is certified, appropriately maintained, and in impeccable working condition.
DHCR conducts awareness sessions with applicants – covering the pre-operating assessment requirements in detail – after which a pre-operational assessment of all Healthcare Operators (HCOs) is conducted, to ensure all operating requirements are met. These operating requirements are in place to ensure patient safety, enhance the quality of clinical care, and advance clinical excellence. Operating requirements include the following:
- Quality and patient safety requirements
- Clinical planning requirements
- Facility operating requirements
- Administrative requirements
The Facility Licensing Department (FLD) pre-operational assessment is a prerequisite to obtain a clinical operating license.
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